How to Cancel Xbox Game Pass – Complete Guide

How to Cancel Xbox Game Pass – Complete Guide

September 17, 2025 10 min read By Gamepad Tester Team
Xbox Game Pass Subscription Cancellation Microsoft

The Xbox Game Pass is one of the best gaming subscriptions available, offering hundreds of games for console, PC, and the cloud. But sometimes, you may want to cancel Xbox Game Pass—maybe you’re not playing as much, want to stop automatic billing, or prefer to switch to another subscription.

In this guide, you’ll learn how to cancel Xbox Game Pass on phone, PC, and Xbox app, how to turn off auto-renewal, refund policies, and what happens to your games and data after canceling.

What is Xbox Game Pass?

Before canceling, it’s worth understanding what Xbox Game Pass offers. It’s a monthly subscription by Microsoft that gives access to:

  • Hundreds of Xbox and PC games
  • Xbox Game Pass Ultimate, which includes EA Play, Xbox Live Gold, and cloud gaming
  • Regular new releases and exclusive titles

But if you’re ready to stop, cancellation is quick and easy.

How to Cancel Xbox Game Pass on Phone

You can cancel Xbox Game Pass directly from your smartphone using the Xbox app or Microsoft account browser.

1

Open your phone’s browser

Go to Microsoft Services & Subscriptions

2

Sign in to your account

Use your Microsoft account linked to Game Pass

3

Find your subscription

Locate Xbox Game Pass in the list of services

4

Manage your subscription

Click “Manage” then select “Cancel subscription” or “Turn off recurring billing”

This method works on both Android and iPhone. You can also use the Xbox app on your phone to manage subscriptions.

How to Cancel Xbox Game Pass on PC

If you’re on PC, cancellation is straightforward through your Microsoft account.

1

Visit Microsoft Services

Open your browser and go to Microsoft Services & Subscriptions

2

Sign in to your account

Use your Xbox/Microsoft account credentials

3

Locate your subscription

Find “Xbox Game Pass for PC” or “Xbox Game Pass Ultimate” in your services list

4

Cancel your subscription

Click “Manage” and then select “Cancel subscription”

5

Confirm your choice

Follow the prompts to confirm cancellation

How to Cancel Xbox Game Pass Subscription on the Xbox App

The Xbox app (on Windows or mobile) also lets you manage subscriptions.

1

Open the Xbox app

Launch the Xbox app on your Windows PC or mobile device

2

Navigate to Settings

Go to Settings > Subscriptions

3

Select Xbox Game Pass

Choose your Xbox Game Pass subscription

4

Manage your subscription

Click “Manage” – this will redirect you to your Microsoft account

5

Cancel subscription

Choose “Cancel subscription” on the Microsoft website

How to Cancel Xbox Game Pass on Console

You can also cancel directly from your Xbox Series X, Series S, or Xbox One.

1

Turn on your Xbox console

Power on your Xbox Series X, Series S, or Xbox One

2

Press the Xbox button

Press the Xbox button on your controller to open the guide

3

Navigate to Settings

Go to Profile & system > Settings > Account > Subscriptions

4

Select Xbox Game Pass

Choose your Xbox Game Pass subscription from the list

5

Cancel your subscription

Select “Cancel subscription” or “Turn off recurring billing”

Cancel Xbox Subscription (Other Xbox Services)

The steps above also work for other Microsoft/Xbox subscriptions like:

Xbox Live Gold
EA Play
Xbox Game Pass Ultimate
Xbox Game Pass for PC

You just need to choose the correct subscription in your account.

How Do I Turn Off Auto-Renewal on Xbox Game Pass?

By default, Xbox Game Pass renews every month. If you just want to stop auto-renewal instead of fully canceling:

1

Go to your Microsoft account

Visit account.microsoft.com/services

2

Find Xbox Game Pass

Locate your Xbox Game Pass subscription

3

Turn off recurring billing

Select “Turn off recurring billing” instead of “Cancel subscription”

This way, you can continue playing until the subscription naturally expires without automatic renewal.

Xbox Game Pass Refund – Can You Get One?

Microsoft’s refund policy depends on timing and usage:

Situation Refund Eligibility Notes
Just renewed, haven’t used Likely eligible Contact support immediately
Cancel midway through billing cycle No partial refunds Access continues until period ends
Accidental purchase Possible Must contact support quickly
Regional variations Varies Check Microsoft Refund Policy for your region

Refund Policy Note

Refund eligibility varies by region—check Microsoft Refund Policy for details specific to your location.

Common Questions (FAQ)

Does canceling Game Pass delete my data?

No. Your saved games remain on your console/cloud. However, you won’t be able to launch Game Pass titles without an active subscription.

Can I get a refund for Xbox games?

Refunds are possible for digital game purchases if you meet certain conditions (e.g., very little playtime, purchased recently). Use the Xbox Refund Request Page.

Can I cancel my Xbox Game Pass anytime?

Yes. You can cancel at any time—there are no lock-in contracts. Once canceled, you’ll still have access until the end of your current billing period.

How do I cancel Xbox Game Pass on the Xbox app?

Open the Xbox app → Subscriptions → Manage → Redirect to Microsoft account → Cancel.

What’s the difference between canceling and turning off auto-renewal?

Canceling stops your subscription immediately (though you keep access until the end of your billing period). Turning off auto-renewal simply prevents automatic renewal at the end of your current period without canceling your current subscription.

Final Thoughts

Canceling your Xbox Game Pass subscription is a straightforward process that can be done through various devices and methods. Whether you’re looking to take a break from gaming, reduce monthly expenses, or switch to a different subscription model, Microsoft makes it relatively easy to manage your subscriptions. if you want to Test your Controller Online

you can try our tool free without any subsription and registration.

Remember that even after cancellation, you’ll maintain access to your Xbox Game Pass games until the end of your current billing cycle, and your saved data will remain intact in case you decide to resubscribe in the future.

Leave a Reply

Your email address will not be published. Required fields are marked *